The work

Research and analytics

I do research and analytics in both settings, at work and in academic work. A background in analytics, statistics and econometrics makes me an unusual project manager, and it is where most of my own work starts.

Studies

A strategy board with drawn arrows
Studies

The research programme at a UAE broker

Brand, consumer and competitive research standing up a market entry.

20studies18months4,000+survey respondents
Company
A UAE licensed CFD broker
What I ran
Brand awareness studies, consumer studies, competitive intelligence
Text side
Text mining on creatives and competitor content
Fed into
The go to market plan and the product feature work

Consumer studies

Printed cluster scatter plots fanned on a desk
Studies

Market perception study, Philippines

Legitimacy was the category's real barrier, and that set the market's reputation strategy.

1,000+respondents
Year
2022
Method
Correspondence analysis, then agglomerative clustering into scored segments
Also
Awareness to trial to usage cross tabs across the instrument set
Printed pages with a pencil flow diagram on a drafting table
Consumer studies

Jobs to be done and journey mapping

Consumer studies built on jobs to be done interviews and customer journey maps, across the markets I worked.

1,000+respondents per survey
Methods
Jobs to be done interviews, customer journey mapping
Scope
Numerous journey maps across the markets I worked

Marketing studies

A wall calendar with quarterly markers and a clipboard of survey sheets
Studies

Brand health tracking

A quarterly tracker with the attribute drivers modelled.

~500respondents per wave
What I did
Designed the instrument and fielded it quarterly
Analysis
Logistic regression on the attribute drivers, with the full evaluation block
Two stacks of promo code cards beside a calculator
Studies

A partner bonus test in Nigeria

Bonus provision and deposit growth moved together, and a wider sample confirmed it.

Setup
Promo codes issued through sales managers to partners
First read
Observable differences between bonus provision and deposit growth
Sample
The initial partner sample fell short of significance
Extension
An extended sample across further regions returned a positive result
An older laptop with a blurred SQL terminal and printed survey forms
Studies

Earlier client campaign analytics

Campaign analytics and survey work for clients, before the broker years.

Work
Campaign performance analysis in SQL, survey programmes for client brands
Period
Student and early career years
Large monitor with an out-of-focus analytics dashboard
Reporting

Creator channel reporting

Per creator tracking across nine markets, reported through live SQL feeding Tableau dashboards.

One measurement period, 2022-23

~40KTracked visits 
~17KConfirmed registrations43%
~14KApp installs 
Period
One measurement period, 2022-23
Tracking
Gave every creator a tracked link, visit through to confirmed registration
Segments
Compared creator segments stage by stage and fed the Tableau dashboard
Note
Web and app paths merge, so registration can precede install

Product studies

Product studies

Customer journey survey

One survey mapped how the category's customers actually move, end to end.

1,200+respondents
What I did
Wrote the instrument, fielded it, ran the analysis
Used for
Product and journey decisions across the funnel
Product studies

Premium clients study

A study on which services and partners belong in a premium tier.

~1,100respondents
What I did
Designed the instrument, fielded it, ranked the service and partner options
Used for
The premium tier's benefit set and partner shortlist

Published research

Peer reviewed

Employer brand from employee reviews

Employee review text can be mined into an employer brand position, tested in a Q1 journal.

Global Business and Organizational Excellence, 202229 citations Read the paper
Peer reviewed

Customer service support and brand value

A second peer reviewed paper, in the industry I work in.

GATR Journal of Finance and Banking Review, 2023Published as Soman Sajid Read the paper
Theses

Two theses with real analytics

Both theses carry their own modelling and sit in the university repository.

HSE University repository, 2021 and 2023 2021 thesis 2023 thesis

Methods and tooling

Data and analytics

PythonRBigQueryPostgresSQLiteTableau

Measurement and research

PostHogAppsFlyerSurveyMonkeyAhrefs

AI toolchain

ClaudeClaude CodeCodexDeepSeekGeminiOllamaComfyUI

Build and shipping

FigmaFlutterCloudflareffmpeg

Earlier analytics notebooks

Text-Mining-EBV-2.ipynb Jupyter Notebook EDA-Glassdoor-RU Jupyter Notebook Churn-FeatureEngineering-Projects Jupyter Notebook Unilever-TrendingProduct-Prediction Jupyter Notebook

Coming soon

Portfolio projects in build, each one a working artifact rather than a writeup.

Coming soon

Funnel Bench

A reproducible acquisition analytics stack with a planted defect query library.

Coming soon

Open quality gate framework for AI content pipelines

A fail closed validator, an adversarial second pass, and measured acceptance rates.

Coming soon

Product spec, metric tree and post ship readout

One shipped feature documented end to end, kill decision included.

Coming soon

Positioning and messaging pack

A positioning pack with a real message test behind it.

Coming soon

Shipped micro-product with its own instrumentation

A small shipped product with first party instrumentation from day one.